Student+situations

Situations between students and teachers:

 * 1) Student complains about a grade
 * reflect questions back on the student
 * be ready for "the real teacher" statements
 * You ARE the real teacher
 * focus on what the student did in the graded assignment, not the grade
 * student earned the grade, you did not give it
 * always offer to review requirements and to help on the next assignment for a better grade